Learn the customer service skills you should be using for improved customer It is important to provide good customer service ; to all types of. Clearly, for anyone who is serious about "making it," so to speak, it's imperative to realize the utter importance of rock-solid customer service. Customer - Services Many small businesses fail to realize just how important good customer is for the overall health of your business. This can. Toggle navigation Business 2 Community. Not everyone lives by the credo that the customer is always right. Even though he left for a vacation, he made sure the customer service is backed up and he provided customers with a great experience. Tabitha Jean Naylor Tabitha Jean Naylor is the founder of SuccessfulStartup Read about what is Net Promoter Score and how it can help your company. When you provide the best in customer service, guess what happens? This is not good representation and in most cases turns the customer off. These days, you will need to cater to the New Customer. Sign up for our weekly newsletter. It goes far beyond that. We acknowledge the traditional owners of the country throughout Australia and their continuing connection to land, sea and community.